TRAFFIC
Gauteng
Permanent - HR Assistant / HR Administrator - Johannesburg (Incl. Northern Suburbs) - South Africa
Unique Personnel (Pty) Ltd
Job Description
Permanent - HR Assistant / HR Administrator - Johannesburg (Incl. Northern Suburbs) - South Africa 
- Responsible for providing comprehensive administrative and operational support to the National HR Manager.
- This role ensures the smooth execution of HR processes across all regions, including HR administration, employee records management, recruitment support, payroll administration assistance, disciplinary process support, and compliance tracking.
- The role is critical in maintaining accurate HR systems, documentation, and daily operational HR activities to enable effective HR service delivery across the business.
- Provide full administrative support to the National HR Manager and HR department.
- Maintain and update employee records, personnel files, and HR databases.
- Ensure all HR documentation is accurately filed and up to date.
- Draft HR-related correspondence, contracts, and standard documents.
- Assist with job postings, CV screening, and interview scheduling.
- Coordinate onboarding processes including induction packs and documentation.
- Ensure all new employee documentation is completed and correctly filed.
- Support consistent recruitment administration across all regions.
- Assist with monthly payroll preparation and checking of employee data.
- Capture and maintain leave records, attendance, and timekeeping systems (PRP or similar).
- Support accurate submission of payroll-related inputs within deadlines.
- Maintain up-to-date employee files in line with company and legal requirements.
- Assist with audits of personnel files, contracts, and compliance documentation.
- Ensure all mandatory HR documentation is complete and properly stored.
- Assist with scheduling disciplinary hearings and preparing documentation packs.
- Maintain accurate records of grievances, warnings, and disciplinary actions.
- Assist in initiating disciplinary processes under the guidance of the National HR Manager.
- Provide administrative and procedural support during disciplinary hearings.
- Chair disciplinary hearings where appropriate, under supervision and delegation from the National HR Manager.
- Ensure all disciplinary procedures are conducted in line with company policy and labour legislation.
- Assist with coordination of training sessions and maintaining training records.
- Support tracking of employee development and skills documentation.
- Assist in compiling basic training reports when required.
- Capture and maintain data in HR systems and spreadsheets.
- Assist in generating basic HR reports and dashboards.
- Ensure accuracy and consistency of HR data across systems.
- Provide day-to-day HR administrative support to stores and regional teams.
- Assist with HR projects, audits, and operational rollouts. Support communication of HR policies and updates to staff where required.
- Grade 12 (Matric) - Essential
- Tertiary qualification in Human Resources or related field - Required
- 3-4 years' experience in an HR administrative or support role
- Exposure to disciplinary processes and HR case management - Advantageous
- Experience in retail, hospitality, or multi-site environments - Beneficial
- Experience with HR systems (e.g., HR systems and time and attendance or similar) - Beneficial
- Strong administrative and organisational skills.
- High attention to detail and accuracy.
- Good understanding of basic HR processes and labour relations.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Ability to handle confidential information with discretion.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Proactive, reliable, and willing to learn.
About This Role
Career insights for Switchboard Operators, Including Answering Service positions
Salary Benchmark
R12,353/month
R9,879 to
R16,506/month
Source: WageIndicator ZAR data
Key Skills for This Role
Active Listening
Speaking
Social Perceptiveness
Service Orientation
Coordination
Common Technologies
HCL Notes
Microsoft Outlook
Microsoft PowerPoint
Microsoft Excel
SAP S/4HANA
Switchboard Operators, Including Answering Service Insights
Median Salary (ZAR)
R12,353/month