Permanent - Expeditor - Ekurhuleni (East Rand) - South Africa

The role is responsible for ensuring the efficient and timely movement of goods through the supply chain. The role focuses on managing the entire process from order receipt to final delivery, ensuring that shipments are delivered on time, within budget, and meet the quality standards. The Expeditor coordinates with suppliers, transportation providers, and internal teams to track and expedite orders, resolve issues, and keep clients informed about delivery progress.

• Order Management & Expediting:
  • Monitor and track shipments from origin to destination, ensuring all orders are processed and delivered on time.
  • Confirm receipt of POs and verify delivery schedules with suppliers and transportation providers, and receipt of goods with customers to ensure acknowledgment.
  • Coordinate with internal teams to ensure timely dispatch and arrival of goods.
  • Update and maintain records of delivery schedules, statuses, and related data on SAP and the order tracker.
  • Expedite urgent orders and resolve delays, ensuring that goods reach clients on time.
  • Communicate with clients about shipping progress, expected delivery dates, and any changes to the schedule.
  • Coordinate the completion of customs documentation for international shipments, as required.
• Supplier and Client Coordination:
  • Maintain strong relationships with suppliers and transportation companies to ensure timely deliveries and resolve issues quickly.
  • Work closely with suppliers to prioritize orders, track order fulfillment, and confirm delivery dates.
  • Resolve order delivery disruptions, including delays, shortages, and quality issues with suppliers and OEMs.
  • Proactively provide clear communication with clients about the status of their orders and delivery timelines.
  • Ensure proactive and effective communication to clients whenever delivery dates are impacted.
• Query Resolution:
  • Address and resolve procurement-related queries in accordance with company procedures and timelines.
  • Resolve queries related to purchase order quantities, damaged or incorrect shipments, and MSDSs.
  • Collaborate with team members to identify root causes of any delays and inefficiencies and recommend corrective actions.
  • Ensure that all queries allocated are tracked and resolved timeously in a cost effective and efficient manner.
• General / Administrative:
  • Maintain an auditable document trail in accordance with established procedures and company standards.
  • Regularly retrieve and update expediting reports to ensure they reflect the most current information.
  • Update tracking reports and ensure they are always up-to-date.
  • Perform any additional tasks as requested by the team leader that contribute to the overall objectives of the team.
• Health, Safety & QMS:
  • Ensure that all QMS requirements of your role are adhered to and there are no non conformances.
  • Ensure compliance with all SHE policies and procedures and participate in problem solving and improvement activities.

• Supplier PO - Delivery confirmation turnaround time.
• Query resolution turnaround time.
• Zero workplace safety incidents reported.
• Number of one on one meetings held with the team leader.

• Matric.
• Tertiary education in Procurement, Supply Chain Management, or Commerce related field.
• At least 2 3 years experience in logistics, supply chain management, or a similar expediting role.
• Familiarity with shipping documentation and customs regulations for international shipments.

• Technological proficiency: SAP and other procurement systems.
• Good communication skills.
• Strong problem solving abilities.
• Team player.
• Highly organized.
• Attention to detail.
• Results driven.