TRAFFIC
Eastern Cape
Part-Time Customer Advisor - Digital Channels & Cross-Sell
Rmbwestport
Job Description
A leading financial institution in Gqeberha seeks a part-time FNB Community Advisor to deliver exceptional customer service. The role involves understanding customer needs, providing tailored solutions, and directing customers to suitable service channels. Ideal candidates will possess strong sales skills and a commitment to ethical conduct. The position offers an opportunity for candidates to engage with customers and encourage the use of digital and self-service channels, all while adhering to established policies and procedures.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.