TRAFFIC
Eastern Cape
Part-Time Customer Advisor - Digital Channels & Cross-Sell
FirstRand Namibia Limited
Job Description
A prominent financial services group in Gqeberha is looking for a part-time FNB Community Advisor to enhance customer experience through tailored product solutions and efficient channel optimization. Responsibilities include understanding customer needs, directing to various service channels, and ensuring compliance with guidelines. Ideal candidates should be ethical, skilled in customer assessment, and able to maximize customer interaction opportunities. The application deadline is April 14, 2026.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.