Outbound Customer Service Agent

Pinetown.An exciting opportunity exists for a driven and results-oriented Business Development Manager to join an established company supplying branded and private label household and food packaging products to retailers and food industry. This role is ideal for a commercially minded professional with proven experience in the FMCG sector, who is passionate about sustainability and business growth.

Key Responsibilities

• Research and analyse market trends to identify new opportunities, industries, and strategic partnerships
• Build and maintain strong relationships with existing clients while actively pursuing new business opportunities
• Generate and qualify leads through cold calling, networking, and industry events
• Manage the full sales pipeline from initial engagement through to negotiation and deal closure
• Collaborate with Sales, Marketing, and Product Development teams to align growth strategies
• Monitor market conditions and competitor activity
• Track sales performance and provide accurate forecasting and reporting

Requirements

• Tertiary qualification in Sales, Marketing, Finance, or a related field (advantageous)
• Minimum of 2 years' proven experience within the FMCG sector
• Strong analytical, communication, negotiation, and strategic planning skills
• Self-motivated with a strong drive to meet and exceed KPIs
• Valid driver's licence with a reliable vehicle and cell phone

R - R Monthly Cost To Company

Prospecton. A well-established company within the logistics industry is seeking a proactive and detail-oriented Outbound Customer Services Agent with proven experience in the shipping / logistics environment. This is an exciting opportunity for a dynamic individual who thrives in a fast-paced, high-pressure setting and demonstrates strong organisational and problem-solving skills.

Key Responsibilities

• Maintain and update shipment schedules
• Manage and monitor bookings with shipping lines
• Process bookings and issue confirmations to customers
• Follow up on quotations
• Clear internal Sentry (latency) reports
• Conduct strategic container planning
• Handle hazardous cargo applications and documentation
• Issue transport and packing instructions to warehouse and transporters
• Send empty depot releases to shipping lines prior to container collection
• Ensure receipt of all required shipping documentation (shipping instructions, bill of entry, commercial invoice, packing list, fumigation certificate)
• Process shipping line instructions
• Invoice customers and process creditor invoices
• Submit RCG to SARS
• Print, stamp, and release bills for customer collection
• Process cargo dues and acquittals with shipping lines
• Cost, close, and post shipment files
• Issue telex releases in line with SOP
• Assist with training of staff members

Requirements

• Matric (Grade 12)
• Relevant tertiary qualification (advantageous)
• Proven experience in shipping / logistics environment
• Strong attention to detail and accuracy
• Excellent time management and organisational skills
• Ability to work under pressure in a fast-paced environment

Durban North. Join a well-established, well-known brand in the retail apparel industry as a Senior Merchandise Planner. This is an exciting opportunity for a commercially minded and analytical professional with 5+ years' experience in retail or merchandise planning. A relevant Degree in Business, Finance, Economics, or Supply Chain, along with proven experience in forecasting, budgeting, and OTB management, will secure.

Key Responsibilities

• Develop and manage sales, margin, and stock plans across brands and categories
• Own forecasting cycles and maintain OTB, ensuring alignment to budget
• Monitor KPIs, analyse performance, and provide actionable insights
• Lead trade reviews and drive promotional and markdown strategies
• Optimise stock levels, allocations, and replenishment to maximise profitability
• Identify risks and implement corrective stock actions
• Collaborate with Buying, Finance, Supply Chain, and Retail teams

Requirements

• 5+ years' experience in retail planning, merchandise planning, or commercial analysis
• Degree in Business, Finance, Economics, or Supply Chain Management
• Proven experience managing forecasts, budgets, and OTB
• Experience within fashion, FMCG, or multi-category retail environments
• Strong numerical and analytical skills with advanced Excel capability
• Experience with planning systems
• Strong commercial acumen and understanding of retail KPIs
• Highly organised with excellent attention to detail
• Confident communicator with the ability to influence stakeholders
• Ability to thrive in a fast-paced, deadline-driven environment

Durban. Well-established, partner led Chartered Accounting firm is seeking a technically strong and detail orientated Audit Seniorto join their collaborative, high-performing and close-knit team.
The ideal candidate will have completed SAICA articles and be studying towards Honours / CTA.

Key Responsibilities

• Perform audits, accounting, and tax functions for a variety of clients- tax experience not required
• Work with companies across sectors including automotive, agriculture, manufacturing, and trusts
• Ensure compliance with relevant financial regulations and standards
• Assist in the preparation and review of financial statements
• Liaise with clients and build strong professional relationships

Requirements

• Completed SAICA articles
• Currently studying towards Honours / CTA
• Strong interest in audit and professional growth within a Chartered Accounting environment
• Excellent analytical and communication skills

If you are eager to grow your career within a reputable firm offering broad industry exposure, we would love to hear from you.

East Rand, Gauteng. An exciting senior-level appointmentis available at a well-established supplier of packaging products to major blue-chip customers. This role is ideal for a dynamic, analytical, and commercially astute leaderwho thrives in a demanding manufacturing environment and is passionate about driving customer success and business growth. A Bachelor's Degreeand5-10 years' experiencewithin amanufacturing environmentsecures.

Key Focus of the Role You will take ownership of strategic customer relationships, drive high-level commercial deals, and identify opportunities for growth through innovation, market insights, and effective account management. This role requires a balance ofstrategic thinking, relationship management, and operational execution.

Key Responsibilities

• Build and manage strong relationships with key strategic customers, acting as the main point of contact
• Drive customer growth through effective account management, upselling, and new business development
• Monitor market trends, pricing, and customer performance metrics to inform commercial decisions
• Manage and grow the sales pipeline, promoting innovative packaging solutions
• Negotiate and administer contracts, including pricing, rebates, and SLAs
• Oversee account performance, including forecasting, stock, debtors, and overall profitability
• Collaborate cross-functionally on stock management, cost-saving initiatives, and operational improvements
• Conduct regular customer reviews and ensure alignment with business objectives

Requirements

• Bachelor's Degree (NQF 7)
• 5-10 years' experience in a demanding manufacturing environment
• Minimum 5 years' experience in a senior customer management role
• Proven track record in key account management and commercial deal-making
• Valid driver's licence and own reliable vehicle
• Strong communication and interpersonal skills, with the ability to engage at all levels
• Excellent organisational and time management abilities
• Strong analytical, problem solving, and negotiation skills
• Self motivated, goal oriented, and able to lead and mentor a team
• Solid understanding of B2B environments and key customer dynamics
• Ability to analyse sales data and translate insights into actionable strategies
• Experience within the packaging industry is advantageous

Durban North. An exciting opportunity exists for a target-driven, sales-focused Parts Counter Sales Representative with proven experience and strong closing ability. This role is ideal for an individual with extensive Hyundai and Kia spares knowledge, who is able to hit the ground running and thrive in a high performance sales environment.

Working hours:

Monday to Thursday 07:30 - 17:00 Friday 07:30 - 16:00 Saturday 07:30 - 12:00

Key Responsibilities

• Sell new and used Hyundai and Kia motor vehicle parts
• Assist customers via telephone, social media, and walk in enquiries
• Accurately identify customer needs by asking the right questions
• Follow up on all enquiries and quotations through to successful deal closure
• Work closely with the Workshop team to source and deliver parts to the counter
• Deliver exceptional customer service and build lasting client relationships
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