TRAFFIC
Western Cape
Operations Supervisor - B2B Sales & Coaching
Teleperformance
Job Description
Teleperformance is seeking an Operations Supervisor in Cape Town, South Africa, to provide support to newly trained advisors and ensure high-quality customer service. This role involves escalating management issues, continuous coaching, performance tracking, and fostering strong relationships with business partners. The ideal candidate should have experience in a Team Leader role within a contact center environment and proficiency in Microsoft Excel. Join us to drive exceptional support and a culture of improvement.
About This Role
Career insights for Sales Managers positions
Salary Benchmark
$135,160/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Persuasion
Active Listening
Speaking
Coordination
Critical Thinking
Common Technologies
Discontinued
Ivanti GoldMine
Oracle Marketing Cloud (Eloqua)
Airtable
Microsoft SQL Server
Oracle Database
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Sales Managers Insights
Job Outlook
This career will grow rapidly in the next few years.
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