Operations Manager - Omni-Montague Gardens DC

Listing reference: click_023103

Listing status: Online

Apply by: 30 December 2025

Job category: Retail Operations

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

We are currently looking for a solution orientated Operations Manager for our Omni Department in Montague Gardens Cape Town.As the Operations Manager you will be responsible to ensure the effective management of Omni, warehouse operations, inventory control, cost management, health and safety, people management and to achieve business objectives for the DC

• To ensure achievement of budgeted and agreed financial targets
• To ensure effective utilisation of all people resources to drive productivity to targets
• To control and ensure accountability for effective maintenance of company assets in order to meet health and safety standards and an enabled working environment
• To analyse and interpret key metrics thereby facilitating process improvement and improved financial performance
• To engage, network and communicate with key internal and external stakeholders to ensure swift query resolution and ensure improved business performance as well as adherence to required service level agreements and legal requirements
• To lead and direct the team to achieve consistent process compliance and adherence to all relevant company SOPs, cut-offs and daily reports
• To manage labour brokers to the service level agreements through regular meetings and ensuring accountability for performance and control and approval of costs
• To deliver high levels of service to stores through accurate, on time deliveries, minimal damages and effective communication
• To manage the transporter to the agreed service level agreements

• Conceptualizing solutions for Business demand
• Technical and system knowledge supply chain/logistics applications and processes
• Experience in implementing and managing complex picking systems and supporting such systems
• Health and safety
• Versed in project management concepts, methodologies and tools.
• Basic LRA

• Verbal and written communication skills
• Financial Management
• Ability to work with business stakeholders and translate requirements into achievable process/IT solutions
• Ability to conceptualize and lead the design and implementation of complex systems
• Ability to solve complex business & technical problems
• Has strong capability in change management communications
• Ability to work on multiple projects at once and competing priorities
• Project management and methodologies
• Leading technical deliverables and implementation
• Deciding and Initiating Action
• Leading and Supervising
• Adhering to Principle and Values
• Persuading and Influencing
• Coping with Pressures and Setbacks

• Grade 12
• Tertiary qualification in Logistics/Business or similar