TRAFFIC Mpumalanga

Operations Manager Global Grade 14

Barloworld Equipment (Pty) Ltd
South African Rand . ZAR 200,000 - 300,000

Job Description

Key Outputs
  • Strive for zero harm and inculcate a safety culture
  • Manage service, parts and product support operations
  • Responsible for one or more key accounts
  • Manage depot functions
  • Drive after sales strategy, performance and achievement of After sales targets
  • Drive profitable revenue and market share improvement
  • Champion technology in the region
  • Driving customer satisfaction in after sales
  • Lead employee development in after sales
  • Align with group diversity and inclusion initiatives
  • Strive to achieve after sales business plan targets
  • Ensure corporate ethics compliance and governance
  • Attend monthly key account customer meetings
  • Effective relationship management with customers, colleagues, centres of excellence and principals
  • Effective self-management and performance ownership
  • Create a safe and sustainable work environment and culture
  • Perform applicable forecasting for parts and service revenue streams
Qualification, Experience and Competencies
  • Bachelor's degree in engineering / finance or business management
  • Post graduate qualification, e.g. MBA will be an added advantage of a track record in leading/managing people in a team-based & participative environment (experience in managing service operations in a critical supervisor role)
  • 5 to 10 years' experience in an after Sales role
  • 5 years' experience in a similar position i.e. centre of excellence
  • 5 years in associated industries (Mining / Construction)
  • Verbal and written communication (Including listening)
  • Drive, energy and Initiative (results-focus)
  • EQ and Interpersonal Sensitivity
  • Customer Responsiveness
  • Building Relationships
  • Influencing and Negotiation
  • Business and financial acumen (including commercial orientation)
  • Professional / technical competence
  • Analysis for business decision making
  • Practical execution management (planning, organizing & monitoring)
  • Motivating (creating and selling vision)
  • Developing people

Job Overview

Date Posted
07 Feb 2026
Salary
South African Rand . ZAR 200,000 - 300,000
Location
Mpumalanga, South Africa

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