Operational Manager: Warehouse - Qpro Feeds, Bethlehem

This pivotal role ensures the efficient storage and distribution of our final product, maintaining a reputation for excellence and reliability.

• Oversee the receipt, storage, and dispatch of final product (bags).
• Manage inventory levels, ensuring accuracy and optimizing space.
• Implement and maintain high standards of warehouse cleanliness and organization.
• Lead, train, and develop warehouse staff to meet productivity and efficiency targets.
• Coordinate with other departments to ensure smooth operation across the company.
• Develop and monitor key performance indicators (KPI's) including:
  • Inventory accuracy rate.
  • Order fulfilment time.
  • Cost per unit shipped.
  • Employee productivity rates.
  • Safety incident frequency.
• Utilize KPI results to lead continuous improvement initiatives within the warehouse operations.
• Oversee the use and maintenance of warehouse management systems to ensure they are utilized to their full potential.
• Address and resolve any customer-related issues regarding product quality or logistics.
• Manage the budget for warehouse operations, including staffing, supplies, and logistics, ensuring expenditures stay within financial targets.
• Arrange efficient transport logistics to ensure timely delivery of orders, optimizing routes and liaising with transportation providers.
• Monitor delivery processes, resolving any issues that arise during transit to maintain service reliability and customer satisfaction.
• Oversee quality control throughout the warehouse operations to ensure that all products stored and shipped meet the required standards and specifications.
• Develop procedures for handling damaged goods and returns to maintain quality and customer satisfaction.
• Act as a critical link in production planning by providing timely insights into warehouse stock levels and order fulfilment demands by collaborating with production to schedule production based on current orders and forecasted needs.
• Maintain minimum stock levels to ensure continuous operations while avoiding excess inventory.
• Pro-actively manage slow-moving or aging stock by coordinating rework strategies to optimize warehouse space and reduce financial losses.

• Degree in Logistics, Business Administration, or a related field.
• Minimum of 5 years of experience in warehouse management, preferably in a manufacturing environment.
• Proficiency in warehouse management systems and database software.
• Strong understanding of inventory management practices and supply chain operations.
• Excellent organizational and leadership skills.