Office Manager

Position: Office Manager

Working Hours: US Hours (9am-5pm EST)

Full-Time, Remote Work.

• Receive and manage customer orders via phone and other communication channels
• Provide excellent customer service with clear, professional phone communication
• Process orders accurately and efficiently
• Track and follow up on orders to ensure timely delivery
• Source specific products based on customer requirements
• Prepare and provide quotes to customers as needed
• Maintain organized records of orders, quotes, and communications
• Coordinate with suppliers and internal teams to ensure smooth operations

• Proven experience as an Office Manager or in a similar role
• Excellent phone etiquette and communication skills
• Strong organizational and time management abilities
• Ability to multitask and work effectively in a fast-paced environment
• Reliable, self-motivated, and detail-oriented
• Confident and competent in handling customer interactions
• Ability to take initiative and problem-solve independently
• Basic technical proficiency with standard office software and systems

1. Comfortable working U.S. hours
2. Remote work from home