TRAFFIC
Gauteng
Night-Shift Team Lead, Customer Services
Telesure Investment Holdings (Pty) Ltd.
Job Description
A leading financial services provider in Johannesburg seeks a Team Lead for Customer Services to oversee a team during night shifts. This role requires 2-3 years of customer care experience and knowledge in performance management. Responsibilities include supervising operations, managing customer relationship data, and fostering team capabilities. Join a dynamic environment that values teamwork and innovation, where you can develop professionally while contributing to organizational goals.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365