TRAFFIC
Western Cape
Night Shift: Customer Service Advisor - Cape Town
Convergys
Job Description
A leading customer service provider in Cape Town seeks a Night Shift Customer Service Advisor. The candidate should have at least 8 months of experience in a customer-focused BPO environment and be proficient in English. The salary is R8000 plus R1000 campaign allowance, with various employee benefits including performance incentives and medical aid. This role requires working shifts aligned with US hours and aims for excellent customer experiences.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.