TRAFFIC
Western Cape
Multichannel Customer Experience Specialist (FMCG)
University of Fort Hare
Job Description
A well-established FMCG company is seeking a Customer Service Consultant based in Kraaifontein, Western Cape. The ideal candidate has at least 2 years of customer service experience and is proficient in English and Afrikaans. The role involves delivering exceptional service across various platforms, processing orders, and improving customer experiences. Strong communication and organizational skills are essential. This dynamic position provides opportunities for growth in a fast-paced environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
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Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
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Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.