TRAFFIC
Western Cape
Multi-Channel Customer Advisor - Webchat & Voice
CXP are now part of the Huntswood Group
South African Rand . ZAR 50,000 - 200,000
Job Description
A dynamic customer service firm in South Africa is seeking Customer Service Advisors to manage webchat and voice calls. You will deliver high-quality service and resolve issues effectively while building rapport with customers. The ideal candidate has a minimum of 1 year in customer service, is computer literate, and possesses strong communication skills. The company promises an employee-centered culture with benefits like fully covered medical insurance, performance-based incentives, and career development programs.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
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Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
50,000 - 200,000
Location
Western Cape, South Africa
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.