TRAFFIC Western Cape

Multi-Channel AI Customer Care Specialist

Teleperformance
South African Rand . ZAR 50,000 - 200,000

Job Description

A leading customer service company in Cape Town is looking for a Customer Service Advisor to join their team. This role involves delivering exceptional customer care through various digital channels, leveraging AI tools for proactive solutions. Candidates should be customer-centric, digitally savvy, and empathetic communicators. Experience in a BPO environment, coupled with a Matric or equivalent, is preferred. This position ensures every interaction is aligned with brand values.

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