TRAFFIC Western Cape

Momentum Call Centre Learnership 2026

Sasa-vacancies

Job Description

Momentum Call Centre Learnership 2026: Are you an unemployed South African youth eager to kickstart your career in customer service? Do you have a matric certificate and a passion for learning new skills?

Momentum Health is offering an incredible opportunity through their Contact Centre Learnership 2026; a structured programme designed to equip young professionals with the skills needed to thrive in the fast paced world of customer service and health insurance.

This learnership is perfect for those who want more than just a temporary job. It's a comprehensive training programme combining classroom instruction with practical on the job experience, giving you the chance to earn a recognised qualification while gaining valuable workplace exposure.

By the end of the programme, successful learners will receive a Occupational Certificate: Health Care Benefits Advisor (NQF Level 5), which can significantly boost your employability in South Africa's competitive job market.

Momentum Call Centre Learnership 2026 - What the Learnership Offers

The Momentum Contact Centre Learnership isn't just about answering calls. It is a full development experience. Learners will gain hands on experience in areas such as:

  • Customer service and client engagement - learning how to assist clients professionally and effectively.
  • Health insurance and benefits administration - understanding the products and services offered by Momentum Health.
  • Communication and problem solving skills - essential soft skills for any career.
  • Teamwork and professional conduct - preparing you for a collaborative workplace environment.

This programme is ideal for young South Africans aged 18-30 who are unemployed and motivated to build a career. It provides a monthly stipend, helping you support yourself while you learn. Plus, the combination of practical experience and classroom training ensures that learners are well prepared to enter the workforce confidently.

The learnership takes place in Gauteng and Western Cape, and runs for approximately 12 months, giving learners ample time to fully understand the contact centre environment and gain meaningful experience. While the programme is temporary, the skills and qualifications you acquire can open doors to permanent employment opportunities in customer service, call centres, and the health insurance sector.

Why Apply?

Completing this learnership is not just about earning a certificate, it is about building a foundation for your career. Momentum Health is a trusted name in South Africa, and having their learnership on your CV shows future employers that you are trained, disciplined, and ready to take on responsibilities in a professional setting.

Moreover, for those who may have struggled to find opportunities without a university degree, this learnership offers a clear pathway into the corporate world, proving that determination and hard work can pay off.

If you meet the requirements, applying is simple. Make sure you have your matric certificate ready, update your CV, and submit your application via Momentum's recruitment portal. Pay close attention to the closing date for your province to ensure your application is considered.

The Momentum Contact Centre Learnership 2026 is more than a training programme but also a chance to grow, learn, and set yourself on a path to a rewarding career in customer service. If you are ready to take the first step toward your future, this could be the opportunity you've been waiting for.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager

Job Overview

Date Posted
31 Mar 2026
Location
Western Cape, South Africa

Customer Service Representatives Insights

Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.

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