TRAFFIC Gauteng

MiWay Client Services Internship Programme 2026

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Job Description

If you've been searching for a practical, real-world opportunity to enter the corporate world, the MiWay Client Services Internship Programme 2026 could be exactly what you need. Based in Samrand (Kosmosdal), Midrand, this 12-month internship offers young South Africans a chance to gain valuable workplace experience within one of the country's most respected financial services groups - the Sanlam Group.

This is not just another internship. It's a structured entry point into customer service, administration, and corporate operations, designed to help you build skills that employers across multiple industries are actively looking for.

Quick Overview
  • Programme: MiWay Client Services Internship Programme 2026
  • Company: Sanlam Group (MiWay)
  • Location: Midrand (Samrand - Kosmosdal), Gauteng
  • Duration: 12 months
  • Stipend: Paid (amount not specified)
  • Minimum Qualification: Grade 12 + Certificate/Diploma (up to NQF Level 6)
  • Experience Required: None
  • Age Requirement: 18 - 35 years
  • Closing Date: Not specified (apply as soon as possible)
What You Will Be Doing

During the programme, you will work under supervision and perform entry-level administrative and client service tasks. These include:

  • Handling basic clerical duties
  • Copying and distributing documents
  • Managing records and filing systems
  • Performing simple calculations
  • Supporting team operations
  • Assisting with customer service-related tasks

While these tasks may seem basic, they are foundational skills used in almost every professional environment.

What You Will Learn

This programme is designed to help you develop both technical and professional skills.

You will gain:

  • Practical customer service experience
  • Exposure to compliance and quality standards
  • Understanding of corporate workflows
  • Team collaboration skills
  • Workplace discipline and accountability

These skills are transferable to careers in:

  • Banking
  • Insurance
  • Retail
  • Government administration
  • Call centres
  • Corporate offices
To qualify for this internship, you must meet the following criteria:

Educational Requirements

  • Grade 12 (Matric) or NQF Level 4
  • A certificate or diploma (up to NQF Level 6)

Experience

  • No prior experience required

Internship Eligibility Criteria

  • Must be between 18 and 35 years old
  • Must be a South African citizen
  • Must be currently unemployed
  • Must have less than 6 months of previous work experience
  • Must not have participated in an INSETA internship before
  • Must have a completed qualification (certificate, diploma, or degree)
Key Skills and Competencies Required

MiWay is looking for candidates who demonstrate both technical and soft skills.

Core Skills

  • Administrative ability

Personal Attributes

  • Self-discipline and motivation
  • Strong communication skills (verbal and written)
  • Ability to work under pressure
  • Problem-solving mindset
  • Teamwork and professionalism
  • Time management
  • Flexibility
  • Multi-tasking ability

These are exactly the kinds of skills employers across industries prioritize - making this internship highly valuable.

How to Apply

To apply, follow these steps:

  • Prepare a professional CV
  • Include certified copies of:
    • ID document
    • Qualifications
  • Apply through the official Sanlam/MiWay careers portal
  • Ensure all details are accurate and complete

Tip: Apply early - do not wait for the last minute.

Career Growth Path After This Internship

Completing this internship can open multiple career pathways.

  • Client Services Consultant
  • Call Centre Agent
  • Customer Support Agent

Mid-Level Growth (With Experience)

  • Client Relationship Manager
  • Operations Coordinator
  • Insurance Specialist
  • Business Analyst
  • Corporate Manager

Since MiWay is part of Sanlam, high-performing interns may also find opportunities within other divisions of the group.

Frequently Asked Questions (FAQ)
  • Do I need experience to apply?

    No. This internship is designed for candidates with no prior experience.

  • Is the internship paid?

    Yes, a stipend is provided, although the exact amount is not specified.

  • Can I apply with just Matric?

    You need Matric plus a certificate or diploma (up to NQF Level 6).

  • Will I get a permanent job after the internship?

    There is no guarantee of permanent employment, but the experience significantly improves your chances.

  • Where is the internship located?

    Samrand (Kosmosdal), Midrand in Gauteng.

  • What type of work will I do?

    Mainly administrative and customer service support tasks.

Disclaimers
  • This internship does not guarantee permanent employment after completion
  • Only shortlisted candidates will be contacted
  • Ensure you apply through official channels to avoid scams
  • Never pay money to apply for an internship

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager

Job Overview

Date Posted
22 Mar 2026
Location
Gauteng, South Africa

Customer Service Representatives Insights

Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.