Medical Billing & Revenue Cycle Specialist (Mental Health Clinic)

Our client is an outpatient mental health facility providing medication management services for patients experiencing depression, anxiety, and other psychiatric conditions. We are seeking a highly competent Medical Billing & Revenue Cycle Specialist to take ownership of claims management, denial follow-ups, invoicing, reconciliation, and reduction of Accounts Receivable (A/R). This role is essential to maintaining financial health and operational efficiency.

This is not an entry-level billing role. We are looking for someone proactive, analytical and driven, someone who completes tasks before being asked.

• Medical billing
• Claims submission & denial management
• A/R reduction
• Patient billing support
• Revenue cycle optimization

There will be occasional crossover with administrative support when needed (prior authorizations, call handling).

• Detail-driven
• Highly accountable
• Direct and solution-oriented
• Comfortable speaking up
• Not sales-focused, but results-focused

Medical Billing & Claims Management

• Submit insurance claims accurately and timely
• Follow up on claim denials and rejections
• Resolve billing discrepancies
• Track and reduce A/R balances
• Reconcile payments and patient invoices
• Monitor billing trends and identify patterns

Revenue Cycle & Data Analysis

• Analyze billing data to identify inefficiencies
• Review claims performance metrics
• Suggest process improvements
• Maintain accurate billing reports
• Ensure compliance with payer requirements

Patient Billing Support

• Handle patient calls regarding eligibility and billing questions
• Follow up on delayed or outstanding invoices
• Communicate clearly and confidently with patients
• Address billing concerns professionally
• Escalate complex issues when necessary

Administrative Crossover Support

• Assist with prior authorizations
• Support inbound call handling if admin staff are unavailable
• Transfer calls appropriately
• Maintain organized documentation

• Healthy (EHR)
• ClaimMD (Clearinghouse) Experience with similar EHR and clearinghouse systems is acceptable.
• The candidate must be quick to learn new systems (cross-training provided).

• 1-2+ years medical billing experience (healthcare required)
• Strong understanding of claims, coding basics and modifiers
• Experience submitting claims and handling denials
• Healthcare background required (mental health experience a plus)
• HIPAA compliance knowledge
• Strong data analysis and reporting skills
• Excellent English communication (minimal accent preferred)
• Confident phone presence
• Highly proactive and self-directed

• Mental health billing experience
• Spanish-speaking ability (bonus, not required)
• Experience reducing A/R significantly
• Experience working in smaller clinics or growing practices
• Male candidate preferred (to support balance in patient interactions), but strong female candidates will be considered

$800 - $1,100 a month

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