Maintenance Manager - Hospitality/ Residential or Student Accommodation

Ability Executive Recruitment Full time

Durban, South Africa Posted on 15/04/2026

The Maintenance Manager forms a support structure to the Property Manager, Facilities Manager, and the Property Executive. Both the Maintenance Manager and the Maintenance Assistant are responsible for ensuring that daily jobs generated via the customer or any other staff member are executed on time, within standards and quality as defined by the organization.

The execution of jobs must always consider cost control and expenses without compromising quality and standard.

The Maintenance Manager therefore has a direct and influencing role on the cost of stock, and by association the management and correct utilization of stock.

The Maintenance Manager must have a working understanding of the building, the technical infrastructure and the relevant service providers who may need to be called in the event of an emergency.

In any Business Unit the Maintenance Manager is the one static managerial incumbent. As a result of this, the Maintenance Manager daily manages the cleaning and security team in the compliant execution of their tasks.

• The inspection and maintaining of equipment and machinery as per the Business Unit assigned.
• Completing all scheduled maintenance tasks and building related issues.
• Ensure that the completion of these tasks (jobs) are completed within the required time frame as defined by the Business Rule and the level of severity.
• Ensure that emergency jobs are done as a priority within 24 business hours.
• Ensure that high priority jobs are done within 48 business hours.
• Ensure that low priority jobs are done with 72 hours (7 days).
• Conducting preventative maintenance as per the published schedule for the Business Unit.
• Day to day maintenance in and around the building.
• This information is drawn from FG Nexus.
• Tracking expenses and overseeing the budget for maintenance in the BU.
• Create and implement maintenance procedures as and where required (and or revise if operating processes have become aged/stagnant).
• Documenting and preparing daily progress reports and maintenance logs.
• Supervisory oversight in terms of;
• Cleaning.
• Security.
• Scheduled contracted services to the BU.
• Contract execution on site (in particular in terms of scope, quality, standard, safety, compliance).
• CCTV.
• Biometric/ Facial recognition.
• Pest control.
• Refuse collection / management.
• Schedule monthly meetings with all contractors to the BU, ensure that the meetings are documented (attendance register, agenda, objectives, deliverables, accountable party, delivery deadline etc., etc.).
• Liaising with contractors to complete work on time, to standard and quality.
• Maintaining the common area space, including but not limited to the various Fixture and Fitting items.
• Including the functionality of various equipment items in the common spaces.
• Ensuring that maintenance aspects (various) in student rooms are always maintained, and in particular the period following the Hygiene Inspection protocols.
• This would include equipment within the student living space.
• Perform daily, weekly, monthly and annual inspections.
• The Preventative and Life Cycle maintenance programmes to be executed during a calendar cycle as approved via the budget process.
• Custodian of the Master Key system and related controls to prevent loss and security breach.
• Ensure that the storerooms (general spaces) are always neat and tidy with a controlling inventory list.
• At all times adhere to the Maintenance Stock control principles which apply in the stock room where maintenance stock is stored.
• Stock in this space is counted monthly.
• Post and pre inspections, having given the required 48 hour notice to students.
• Verify with students cost to be charged for damages as and where applicable.
• Management and oversight of the maintenance stock room and the stock contained within.
• Stock ordering.
• Housekeeping and Store principles adhered to.
• Stock counts and reporting.
• Obtaining quotes from contractors for work to be executed following the quotation principles as defined by the Organization's business rules.
• Management of the work order and invoice payment flows ensuring that suppliers are not paid in advance of work completion / if work is not delivered to standard etc., etc.
• Management of the timely payment of invoices.
• During the annual vacate and intake the Maintenance Team is a critical execution factor in ensuring that;
• All common area work is completed before 1 November annual.
• Cost calculations are prepared for;
• Stock requirements.
• Asset replacement.
• Additional resources (labour and administrative).
• Planning of the vacate/intake with the PM and collective team.
• Driving the delivery requirements within time, budget, quality and standard.
• Assist with any ad hoc duties that is reasonable within your capabilities.

• Grade12
• 5 - 8 years industry experience
• A qualification in plumbing or electrical is beneficial
• Experience in a Client Service Environment (e.g., hotels, residences, student accommodation) is advantageous
• Additional certification;
• Certification in specific trades (e.g., plumbing, electrical work, HVAC)
• Safety training certification (e.g., Occupational Health and Safety)
• Broad range of skill desired:-
• General painting
• Basic plumbing and electrical work
• Basic knowledge of air con and refrigeration
• Experience with preventative maintenance protocols
• Familiarity with building codes and safety regulation
• Ability to operate and maintain various hand and power tools
• Understanding of inventory management and stock control procedures
• Knowledge of sustainable maintenance practices and energy efficient solutions
• Experience in managing relationships with contractors and suppliers
• Proficiency in using maintenance management software (e.g., FG Nexus)
• Experience in troubleshooting and problem solving maintenance issues