TRAFFIC Western Cape

Luxury Retail Change & Improvement Lead

Teleperformance

Job Description

Teleperformance is seeking a Continuous Improvement and Change Manager to lead impactful transformation in Cape Town. This role involves managing complex changes in BPO and luxury retail environments, ensuring smooth project delivery while supporting teams.

Ideal candidates will have extensive experience in change management, excellent communication skills, and the ability to build trusted relationships. Join us to shape meaningful change in a dynamic service-focused organization.

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions