Loss Prevention Manager

The Loss Prevention Manager is responsible for identifying, investigating, and reducing all forms of loss across distribution centre and production operations. This includes stock variances, theft, fraud, and unethical practices. The role focuses on conducting thorough investigations, producing detailed and evidence-based reports, and strengthening internal controls within a largely manual operating environment. Oversee and manage the day-to-day operations of the distribution centre, including goods receipt, order fulfilment, and production.

• Investigate stock variances, shrinkage, and discrepancies across DC and production operations.
• Conduct detailed investigations into theft, fraud, and misconduct, including potential collusion between employees and management.
• Compile clear, detailed, and evidence-based investigation reports for management decision-making.
• Provide recommendations based on findings to mitigate risk and prevent recurrence.
• Perform regular audits on operational processes to identify control gaps and risks.
• Monitor high-risk areas including receiving, production usage, and dispatch to prevent losses.
• Implement and strengthen internal controls within manual processes to reduce human error and manipulation.
• Analyse trends in stock variances and incidents to identify root causes and recurring risks.
• Work closely with DC management and relevant stakeholders to ensure alignment on investigations and corrective actions.
• Conduct random and scheduled checks on stock, processes, and employee activities.
• Oversee and review access control and movement of employees, contractors, and visitors.
• Promote a culture of accountability, ethics, and loss prevention awareness across all levels of staff.
• Ensure proper documentation and record-keeping of all investigations, audits, and findings.
• Travel to various distribution centres and branches to conduct investigations and audits as required.
• Contribute to the development of loss prevention policies, frameworks, and standard operating procedures.
• Support the future development of a loss prevention team, including input into structure, processes, and capability requirements.

• Relevant qualification in Risk Management, Security Management, or related field.
• 5 years experience in loss prevention, investigations, or forensic auditing within warehouse, logistics, or production environments.
• Strong experience in conducting workplace investigations and compiling formal reports.
• Experience working in manual or low-system environments, with strong control implementation ability.
• Advanced Microsoft Excel skills (data analysis, pivot tables, trend identification, reporting).
• Experience dealing with employee misconduct, fraud, or unethical behaviour cases.