TRAFFIC
KwaZulu-Natal
Logistics Customer Service Specialist - Durban, Permanent
City Logistics
Job Description
A logistics company in Durban seeks a Customer Service Agent to manage the delivery process and ensure customer satisfaction. The role involves coordinating deliveries, tracking shipments, and providing quality service. Ideal candidates have at least one year of experience in customer service within logistics, proficiency in Excel, and a valid driver's license. This position requires working flexible hours, including weekends and public holidays. A reliable vehicle is essential.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.