TRAFFIC
Western Cape
Logistics Customer Service Specialist - Cape Town
City Logistics
Job Description
A logistics company in Cape Town is seeking a Customer Service Agent to ensure smooth delivery processes and maintain customer satisfaction. The ideal candidate will have at least one year of experience in customer service within the logistics industry and be proficient in Microsoft Excel. Responsibilities include coordinating deliveries and providing quality service. A valid Code 08/EB Driver's license and a reliable vehicle are essential for this role.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.