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Lead Account Manager

Nokia Global

Job Description

As a Lead Account Manager focusing on Optical Networks at Nokia, you will play a pivotal role in driving revenue growth and cultivating robust relationships with key customers at a global or regional level. You will actively identify and develop significant business opportunities by understanding customer needs, the competitive landscape, and Nokia's Optical solutions innovative solutions. Collaborating closely with cross-functional teams, you will lead strategic sales initiatives, contribute to pricing strategies, and negotiate contracts that align with both customer goals and Nokia's corporate objectives. You will require a strong technical background in DWDM and related technologies, coupled with excellent communication, sales, and problem-solving skill Our work environment fosters teamwork and creativity, encouraging you to leverage your expertise to solve complex challenges and deliver exceptional value. Here, you will have the opportunity to influence strategic decisions that shape our Customer Teams and enhance Nokia's market presence. Join us to make a real impact!

Your responsibilities
  • Drive sales growth and achieve financial objectives for large and medium customers across multiple portfolios.
  • Possessing a solid understanding of DWDM technology, network architecture, and related protocols (e.g., TCP/IP, OSI model).
  • Identifying and understanding client requirements, pain points, and future needs related to DWDM services.
  • Fundamental understanding and experience in DWDM networks and transport solutions.
  • Develop and maintain strategic relationships with senior executives, leveraging industry knowledge to align goals.
  • Identify and capitalize on significant business opportunities by analyzing customer needs and competitive landscapes.
  • Lead pricing strategies and contract negotiations to create competitive and innovative offers for clients.
  • Collaborate with cross-functional teams to enhance processes and product offerings, ensuring a competitive edge for Nokia.
  • Manage complex problem-solving efforts, providing unique sales strategies that distinguish our offerings in the market.
  • Act as the senior sales expert, offering best practices and guidance for the Customer Team and broader organization.
  • Lead and mentor functional or cross-functional teams, ensuring alignment and effective resource management to meet strategic goals.
  • Developing and implementing strategies to increase market share and achieve sales targets within the assigned territory.
Your skills and experience

Must have:

  • 7-10 years of extensive relevant experience in sales or account management
  • Deep knowledge of IP domain
  • Customer relationship management and industry landscape
  • Expert in developing and executing innovative sales strategies
  • Strong analytical and problem-solving skills with a focus on customer needs

Nice to have:

  • Experience in contract negotiations and pricing strategy development
  • Cross-cultural communication skills and a global mindset
  • Proven track record of leading cross-functional teams
  • A graduate or postgraduate degree in a relevant field
More information

Some of our benefits:

  • Flexible and hybrid working schemes
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Life insurance to all employees to provide peace of mind and financial security
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

  • Locations 23 Magwa Crescent, Waterfall City, Midrand, 2066, ZA (Hybrid)

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks

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