Key Accounts Manager - Packaging

East Rand, Gauteng. An excitingsenior-level appointment is available at a well-established supplier of packaging products to major blue chip customers. This role is ideal for adynamic, analytical, and commercially astute leader who thrives in a demanding manufacturing environment and is passionate about driving customer success and business growth. A Bachelor's Degree and5-10 years' experience within amanufacturing environment secures.

You will take ownership of strategic customer relationships, drive high level commercial deals, and identify opportunities for growth through innovation, market insights, and effective account management. This role requires a balance ofstrategic thinking, relationship management, and operational execution.

• Build and manage strong relationships with key strategic customers, acting as the main point of contact
• Drive customer growth through effective account management, upselling, and new business development
• Monitor market trends, pricing, and customer performance metrics to inform commercial decisions
• Manage and grow the sales pipeline, promoting innovative packaging solutions
• Negotiate and administer contracts, including pricing, rebates, and SLAs
• Oversee account performance, including forecasting, stock, debtors, and overall profitability
• Collaborate cross functionally on stock management, cost saving initiatives, and operational improvements
• Conduct regular customer reviews and ensure alignment with business objectives

• Bachelor's Degree (NQF 7)
• 5-10 years' experience in a demanding manufacturing environment
• Minimum 5 years' experience in a senior customer management role
• Proven track record in key account management and commercial deal making
• Valid driver's licence and own reliable vehicle
• Strong communication and interpersonal skills, with the ability to engage at all levels
• Excellent organisational and time management abilities
• Strong analytical, problem solving, and negotiation skills
• Self motivated, goal oriented, and able to lead and mentor a team
• Solid understanding of B2B environments and key customer dynamics
• Ability to analyse sales data and translate insights into actionable strategies
• Experience within the packaging industry is advantageous