Junior Shipping Agent (Outbound)

Ability Executive Recruitment Full time

Durban, South Africa Posted on 13/04/2026

To control and manage the entire file process for their trades.

• Maintain and update sailing schedule.
• Manage and monitor bookings with shipping (include monitoring daily stack dates)
• Process bookings and send booking confirmation to customers.
• Follow up on Quotes to fill up under utilised containers.
• Clear Internal Sentry (latency) reports.
• Strategic container planning to get the best utilization per container.
• Handling Hazardous applications / paperwork
• Send transport and packing instructions to the warehouse and transporter.
• Send empty depot releases to shipping line prior to container collection.
• Receive all required shipping documents:
• Shipping instruction / Bill of entry prior to packing / Commercial invoice / packing list and fumigation certificate.
• Process shipping line's shipping instruction
• Prepare required trade documents (EG CNCA for Luanda)
• Invoice customers
• Process creditor invoices
• Submit RCG to SARS
• Print, stamp, and release bills for customer collection
• Process acquittals to shipping line.
• Cost, close and post file
• Tracking (as back up to Clerks)
• 1st leg cargo release dates
• 2nd leg cargo release dates
• USA - AMS filing / EUR - ENS filing.
• Issue telex releases as per SOP.
• Emails - assigning emails within the given timeslot, reading, and replying to emails within 6 working hours of receipt.
• Back up for appointed Buddy.
• Assist with training staff members.
• Use and promote E commerce

• Matric
• Logistics/ Supply Chain related qualification preferred
• 2/3 years experience in Customer Service specifically in Shipping/ Freight/ Logistics

• MicrosoftOffice