TRAFFIC Gauteng

Junior Operator - NOC

SupportFinity

Job Description

Recruiter:

IOCO

Job Ref:

Date posted:

Thursday, February 26, 2026

Location:

Pretoria, South Africa

SUMMARY: POSITION INFO:

We are seeking a Junior Operator to support and monitor production environments, including networks, mainframe systems, and servers within a banking or financial services environment. The role involves executing daily and month-end batch processing, performing routine system backups, monitoring ATM and POS transactions, and ensuring all connectivity environments remain fully operational.

What you'll do:
  • Monitoring of all environments (networks, mainframe, servers etc.) connectivity
  • Execute daily batch processing for banking clients
  • Execute month-end batch processing for banking clients
  • Diagnose and correct equipment malfunctions
  • Perform daily backups as per operational procedures
  • Shift handover and effective communication with regards the production and development systems
  • Continuous updates of daily reports
  • Effectively execute requests from users
  • Good understanding of operating standards and procedures
  • Tapes and tape library management
  • Monitoring of transactions of the banks on ATM's and POS
  • Organise and schedule production work
  • Understanding of JCL and mainframe commands
  • Understanding CA Workload Automation ESP (scheduling product)
  • Understanding of operation standards in the mainframe environment
  • Troubleshoot problems arising from system errors and if needed, elevate
  • Responsible for monitoring all connectivity environments, as well as continuous updates of all daily reports
  • To perform after hours and weekend help desk functions
Your Expertise:
  • Previous experience in Data Centre advantageous
  • Previous financial services experience advantageous
  • Communication skills
  • Problem solving techniques
  • Ability to work as a team
  • Ability to work under pressure, cope with stress
Qualifications:
  • Matric

About This Role

Career insights for Telephone Operators positions

Salary Benchmark
$38,080/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Speaking Service Orientation Social Perceptiveness Critical Thinking
Common Technologies
Mobile Operating Systems (iOS/Android) Microsoft Windows 11 Microsoft PowerPoint 365 Microsoft Excel 365 Modern CAD Systems (e.g., Tyler Technologies New World CAD)

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