TRAFFIC
Western Cape
Junior Operations Lead - Omnichannel Support
Mukuru
Job Description
A leading financial services firm in Cape Town is seeking a Junior Operations Manager to enhance customer support operations. The ideal candidate will have over 3 years of experience in operations and 2-4 years in team leadership. Responsibilities include overseeing support channels, ensuring high-quality service delivery, and fostering a motivated team culture. This role offers opportunities for career growth in a dynamic environment.
About This Role
Career insights for First-Line Supervisors of Office and Administrative Support Workers positions
Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Coordination
Monitoring
Reading Comprehension
Social Perceptiveness
Common Technologies
Microsoft Dynamics
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft
Blackboard software
Microsoft Access
Oracle Database
Fund accounting software
Intuit QuickBooks
First-Line Supervisors of Office and Administrative Support Workers Insights
Job Outlook
This career will have large numbers of openings.