TRAFFIC
Western Cape
Italian-Speaking Customer Service Associate
Sitel Corp.
Job Description
A leading BPO company is looking for Italian Speaking Customer Service Representatives in Cape Town, South Africa. You will manage inbound and outbound customer interactions with professionalism and help resolve customer issues effectively. Ideal candidates should be fluent in Italian and proficient in English, with strong communication and problem-solving skills. A customer-centric attitude is essential, with basic computer skills desired. This role promises a rewarding career path amidst a supportive team environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.