IT Relationship Manager: Biz-IT Liaison & Delivery

A prominent financial institution in Johannesburg is seeking an experienced IT Customer Relationship Manager to oversee customer relations and ensure operational efficiency. You will act as a liaison between IT and various business units, manage service levels, and translate business needs into technical requirements. The ideal candidate should have over 5 years of experience in this role, a relevant degree or diploma, and preferably ITIL certifications. This position is full-time with opportunities for professional growth.