Internship - Operations and Property Management
Job Description
Location: Johannesburg (Preferred) Pretoria Cape Town
Employment Type: Full-Time Internship
Work Model: Hybrid (On-site & Remote)
Duration: 6-12 Months
Salary: R6,000 - R8,000 per month
Positions Available: 4-6
Alimama Spaces owns and manages one of the largest short-term rental portfolios in South Africa, with a rapidly expanding footprint. We pride ourselves on operational excellence, strong guest experiences, and building scalable systems supported by a high-performance team culture.
We are looking for driven, detail-oriented interns who are eager to gain real work experience within a fast-growing property investment, property management, and short-term rental company.
This internship offers exposure to multiple divisions within the business, allowing interns to gain hands on experience and explore potential career paths within the property and hospitality industry.
ROLE OVERVIEWAs an intern at Alimama Spaces, you will gain experience across different divisions within the company, including:
- Customer Experience
- Property Operations
- Housekeeping Coordination
- Social Media & Marketing
- Maintenance Coordination
- Executive Office Support
This role is designed to give interns practical experience in a real operational environment, while helping them develop skills in communication, coordination, problem solving, and business operations.
KEY RESPONSIBILITIES Customer Experience & Guest Communication- Assist with managing guest enquiries and bookings on digital platforms (Airbnb, LekkeSlaap, etc.)
- Support guest communication and reservation management
- Assist with check-in and check-out processes
- Support the guest review process and ensure excellent customer service
- Monitor services such as Wi Fi, electricity, Netflix, and other amenities to ensure smooth guest experiences
- Analyse guest feedback and booking trends
- Work closely with the housekeeping team to ensure properties are guest ready
- Assist with property inspections and preparation for guest arrivals
- Support cleaning and property readiness tasks when required
- Monitor stock levels of supplies and amenities
- Report maintenance issues and safety concerns
- Assist with managing Alimama Spaces' digital platforms (Instagram, Facebook, TikTok, LinkedIn, Website)
- Support content creation for marketing campaigns
- Assist with analysing social media engagement and booking trends
- Engage with clients and respond to customer enquiries through social media platforms
- Help grow the company's digital presence and brand awareness
- Assist with reporting and tracking maintenance issues
- Coordinate with maintenance teams and service providers
- Gain exposure to property maintenance and operational processes
- Assist with project coordination and operational initiatives
- Support with research, reporting, and administrative tasks
- Participate in special projects assigned by leadership
- Based in Johannesburg (preferred), Pretoria, or Cape Town
- Willing to work weekends and public holidays when required
- Basic understanding or interest in property, hospitality, operations, finance, or social media
- Strong communication and interpersonal skills
- Excellent time management and organisational skills
- Ability to multitask and work efficiently under pressure
- High attention to detail
- Tech savvy and comfortable using digital tools and systems
- Professional, responsible, and reliable
- Strong coordination and critical thinking skills
- A team player with a positive attitude and strong work ethic
Advantageous
- Valid driver's licence
- Access to a reliable vehicle
- Interest in property investment, hospitality, or entrepreneurship
At Alimama Spaces, we hire for attitude, reliability, and willingness to continuously learn.
Formal academic qualifications are not a strict requirement.
A strong work ethic, adaptability, and a positive attitude are valued above all else.
- Tools of trade (laptop and cellphone)
- Exposure to a large professional property management operation
- Hands on experience across multiple departments
- Performance based incentive opportunities
- Mentorship and guidance from experienced professionals
- Clear career growth path within the company
- Opportunity to grow into full time operational or management roles
If you are eager to learn, grow, and gain real world experience in the property and hospitality industry, we would love to hear from you.
Please submit your CV and cover letter in PDF format below:
Kindly include any relevant certificates, portfolios, or diplomas, if applicable.
Only shortlisted candidates will be contacted.
About This Role
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