TRAFFIC
Gauteng
Internal - Scheduler (FTTH Installations) JHB East
BritelinkMCT
Job Description
POSITION STATEMENT 
Schedulers are accountable and responsible for scheduling installations and liaising with clients accordingly. Make telephonic, scheduled bookings with clients who have completed an application for optic fibre to be installed at their premises.
KEY RESPONSIBILITIES- Scheduling installation bookings
- Administration
- Qualitative measures
- Client communication - Utilizing the communication script provided
- Clear concise email & message construction
- Update system with all relevant information for every installation booked.
- Problem solving skill
- Interpersonal skills
- Decision making skills
- Time management skills
- Team Management skills
- People management skills
- Communication skills
- Assertiveness
- Ability to work in high pace rapidly changing environment
- Ability to handle pressure
- Multi-tasking
- Excellent coordination skills
- Grade 12 or equivalent qualification
- Certificate or diploma in business administration will be advantageous
- At least 3 years in call center or customer relations environment
- MS Office, Excel skills, Word, Email and internet
About This Role
Career insights for Accountants and Auditors positions
Salary Benchmark
R38,485/month
R27,932 to
R54,299/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years and will have large numbers of openings.
Key Skills for This Role
Reading Comprehension
Active Listening
Critical Thinking
Speaking
Judgment and Decision Making
Common Technologies
Intuit QuickBooks
Sage 50 Accounting
SAP Concur
Google Docs
Microsoft OneNote
Microsoft Word
Delphi Technology
Oracle E-Business Suite Financials
Related Career Paths
Accountants and Auditors Insights
Median Salary (ZAR)
R38,485/month
Job Outlook
This career will grow rapidly in the next few years and will have large numbers of openings.