Internal / Counter Sales

Are you passionate about sales and customer service? Do you thrive in a dynamic, fast-paced environment? If so, MCE Electric wants you to join our team as an Internal Salesperson!

You will play a key role in driving sales and supporting our customers. This position involves managing leads, engaging with customers, and processing sales transactions.

• Strong understanding of sales techniques and customer service practices.
• Ability to manage multiple tasks, prioritise, and meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills to effectively interact with customers and team members.
• Proficiency in using sales software and tools.
• Ability to identify customer needs and provide effective solutions.
• Professionalism in all interactions, demonstrating a high level of integrity and reliability.

• Follow up on inbound inquiries and leads via phone, email, or other communication channels.

• Engage with potential and existing customers to understand their needs and offer appropriate products or services.
• Build and maintain strong relationships with clients to encourage repeat business.

• Prepare and send quotations, proposals, and sales orders.
• Process incoming sale orders.

• Maintain accurate and up-to-date records of customer interactions and sales activities.

• Stay informed about the company's products, services, and industry trends.
• Educate customers about product features and benefits to assist in their purchasing decisions.

• Collaborate with other departments, to ensure a seamless sales process.

• National Senior Certificate or equivalent to NQF 4
• Minimum of 2 years' experience in an internal sales or customer service role, preferably within the electrical products or related industry.