Internal Account Manager - (CPT) -

Are you a tech-savvy customer sales and service professional with exceptional communication skills? Do you thrive in the fast-paced world of technology distribution? If so, this role could be your next big career move.

We are looking for an Internal Account Manager to join our team in Cape Town.

As anInternal Account Manager, you'll be at the heart of our customer experience, ensuring top-tier service and seamless communication. You'll play a pivotal role in driving sales activity, meeting sales and margin targets, and maintaining operational excellence.

If you are ready for a challenge, please apply.

• Grade 12 or equivalent.
• Tertiary qualification preferable; a diploma in Sales or Customer Service is ideal.

• 3+ years in a Sales or Customer Service role at a distributor, vendor or reseller level will be an advantage.

• Financial and business acumen, including an understanding of ERP and CRM systems.
• Demonstrable evidence of excellent customer relationship management, service delivery, and communications skills.
• Experience using digital sales tools in a customer-centric role.
• IT and Tech industry experience will be advantageous.
• Proficiency in MS Office, particularly advanced Excel skills.

• You possess excellent communication skills, both verbal and written, enabling clear and professional interactions.
• You excel in time management, ensuring that tasks and priorities are handled efficiently.
• You are highly detail-oriented, ensuring that every aspect of the account is managed with precision.
• You have a customer-centric mindset, focusing on delivering exceptional service and building strong relationships.
• You are adaptable and can quickly respond to changing priorities and client needs.
• You are proactive, identifying opportunities for improvement and taking the initiative to address them.
• You are a team player, collaborating effectively with colleagues and stakeholders to achieve shared goals.

• Ensure Tarsus' customers consistently receive the highest quality customer service.
• Maintain constant, accurate, and effective communication with customers.

• Drive sales activity to achieve specific sales and margin targets.
• Utilise digital tools and platforms to enhance the sales process and efficiency. Operational Excellence
  • Deliver ongoing operational excellence to support customer satisfaction and business goals.
  • Adapt to and embrace changes in the technology distribution space.
  Administrative and Digital Proficiency
  • Demonstrate strong administrative skills to manage account-related tasks effectively.
  • Leverage digital tools to streamline operations and enhance customer interactions.
  Additional
  • Reliable transport.
  • This is an office-based position in the Cape Town branch.

  A more comprehensive job description will be available upon successful application.

  All required qualifications will be verified by an independent provider on behalf of Tarsus.

  Please note: The company is under no obligation to fill this position, should you not have had any feedback within 2 weeks of submitting your application, you may consider your application unsuccessful.

  To apply for this position, please send your CV and supporting documents to: