TRAFFIC KwaZulu-Natal

Intensive Prevention Services (IPS) Case Manager

Urban Affairs Coalition

Job Description

Department/Program: Philadelphia Anti-Drug/Anti-Violence Network Link to apply: IPS Counselor

To promote community safety through services that reduce drug abuse and violence, as well as to help at-risk youth develop positive alternatives that will return them to the mainstream of society. Since its inception in 1989, PAAN has utilized its expertise to meet these objectives through street-based community outreach and intervention programs.

Promote positive transformation through community outreach and creating programs that prevent juvenile delinquency and adult criminality. We focus on job readiness, job training and mentoring.

The Community Crisis Intervention Team concept is based on the work of PAAN's predecessor, Philadelphia's Crisis Intervention Network. This nationally-recognized agency, founded in the mid-1970s by James Mills and Bennie Swans, effectively addressed gang violence, drug abuse and drug trafficking and was credited with dramatically decreasing gang-related deaths in Philadelphia for over a decade. The Community Crisis Intervention Program (CCIP) aims to replicate Crisis Intervention Network's approach to combat today's community violence. The Model will use credible messengers who are indigenous to Philadelphia's most violent neighborhoods as outreach workers with the mission of fostering meaningful relationships in these communities, steering those involved in criminal activities into alternative positive choices, mediating neighborhood conflicts, and responding to neighborhood crises.

Position Summary

This position provides counseling services to juveniles with significant histories of behaviors that threaten the wellbeing of themselves and others. These behaviors include, but are not limited to theft, substance use and abuse, truancy and incorrigibility. Efforts are made to avoid initial or repeated contact with the justice system. The Intensive Prevention Services program seeks to prevent the need for court involvement through family intervention. For that reason, the Counselor position must assess both youth and parents with a keen awareness of the varied intervention modalities. The position is dynamically linked to the other programs within the PAAN agency.

This position will require frequent communication between external and internal departments including, but not limited to contact with the Juvenile Justice System (JJS), Children Youth and Family Services/Department of Human Services, Family Court, Youth Aid Panels and the schools.

Full time benefits package
  • Medical, Dental, and Vision
  • Short-term Disability (STD)
  • Long-term Disability (LTD)
  • Employee Assistance Program (EAP)
  • Flexible Spending Accounts
  • PTO and 14 Paid Holidays per year
Candidate Screening

The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.

About This Role

Career insights for Social and Community Service Managers positions

Salary Benchmark
R51,590/month
R32,429 to R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation Social Perceptiveness Active Learning Active Listening Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9 HCL Notes (formerly IBM Notes) Microsoft Excel 365 Microsoft PowerPoint 365 CRM Systems (Various) Claris FileMaker Microsoft Access 365 HCPCS (Still in use, updated annually)

Job Overview

Date Posted
25 Mar 2026
Location
KwaZulu-Natal, South Africa

Social and Community Service Managers Insights

Median Salary (ZAR)
R51,590/month
Job Outlook
This career will grow rapidly in the next few years.

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