TRAFFIC
Not Specified
Insurance Customer Care & Retention Specialist
Teleperformance
Job Description
A leading customer service provider in South Africa is looking for dedicated customer support agents. The role involves offering excellent service, understanding customer needs, and solving complex queries effectively. Ideal candidates should have strong verbal and written communication skills, experience in a service-oriented environment, and a positive attitude. Benefits include a transport allowance, medical insurance, and a provident fund to enhance employee welfare.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.