TRAFFIC
Gauteng
In-Store Customer Experience Specialist
Clicks Group Limited
Job Description
A prominent retail company in Pretoria is seeking candidates for a customer-facing role focused on delivering exceptional service at the point of sale. Responsibilities include operational activities, cash handling, promoting loyalty program participation, and ensuring a positive customer experience. Ideal candidates will have an understanding of retail merchandising, solid problem-solving skills, and a strong customer-first mindset. Relevant education and experience in retail/FMCG settings are desirable. This is a permanent position.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.