Impact Engineer

Impact Engineer

Love Justice International (LJI) combats human trafficking through transit monitoring-intercepting potential victims at key transportation hubs, where traffickers and victims are most visible. Because trafficking is already underway at these points, our teams can gather vital information to assist law enforcement in arresting traffickers and disrupting trafficking networks. To date, LJI has intercepted over 100,000 individuals, resulting in more than 2,000 arrests.

Position type: Full Time; Salaried; Ballito, South Africa

This role is open to candidates currently residing in South Africa who are legally authorized to work in the country.

Love Justice International (LJI) has developed more than 30 core processes to help partners run their programs effectively in critical areas such as financial management, administration, human resources, data collection, security, potential victim care, investigations, and legal case support. Our dedicated Impact Engineering Team develops, refines, and improves these processes by creating practical, scalable tools such as software applications, data collection systems, spreadsheets, standardized forms, and clear operational standards.

• Find the most important opportunities to increase mission impact by looking at field realities, data, and partner feedback.
• Turn what you learn into simple, practical tools-whether software features, forms, spreadsheets, or clear processes that partners can use confidently.
• Collaborate to test new ideas in the field, learn quickly from what works and what doesn't, and refine tools until they're ready to scale.
• Work directly with field teams and partners to understand their constraints and make sure solutions fit local contexts.
• Write clear, straightforward standards and workflows so tools can be used consistently across locations.
• Improve LJI's core processes by identifying problems, understanding root causes, and proposing evidence based fixes.
• Approach problems with curiosity and skepticism-question assumptions, look for alternative explanations, and focus on what drives real, measurable impact.
• Travel periodically to observe operations firsthand, test tools on site, and adjust designs based on what you learn.

• Mission & Faith Alignment
  • Mature Christian faith and agreement with our Global Value to "Abide in Christ."
  • Knowledge, understanding, and agreement with how the Christian Gospel ministers to "the least of these" and guides us in our mission.
  • Agreement with our Core Value "Be the Kingdom" in mission execution and personal conduct.
  • Acknowledgment of our Statement of Faith.
  • Passion for justice and advocacy on behalf of vulnerable populations.
• Experience & Skills
  • Education: Bachelor's degree required; advanced degree preferred (any field demonstrating strong analytical, technical, or problem solving foundations).
  • Experience: Significant experience in at least one relevant domain-e.g., business, operations, finance, legal, data analysis, human assessments, human resources, security, engineering, or product development.
  • Demonstrated ability to design and improve processes, tools, or systems in a real world operational context.
  • Familiarity with spreadsheets and data driven decision making (Google Sheets or Excel; Tableau or other analysis tools a plus).
• Competencies & Soft Skills
  • Strong critical thinking and structured problem solving skills.
  • High standard of personal discipline, work ethic, and self motivation.
  • Excellent written and verbal communication, especially in simplifying complex ideas into clear, actionable guidance.
  • Strong project management ability, from problem scoping to execution to iteration.
  • Ability to work collaboratively across teams, cultures, and areas of expertise.
  • Adaptability and comfort working in dynamic, sometimes ambiguous environments.
  • Cross cultural sensitivity and the ability to work effectively with partners from diverse contexts (international experience preferred but not required).

We offer competitive and thoughtful benefits packages tailored to the specific role and location of our staff. Benefit offerings are designed to support wellness, work life balance, and overall staff care. Details of specific benefits will vary based on location, local standards, and applicable regulations.