Hybrid Customer Support Analyst - CRM/SAP & Case Management

A major global energy company in Cape Town is seeking a Customer Support professional to provide first- and second-line support via various channels. The ideal candidate should have experience in handling customer queries, managing escalations, and possess strong communication skills. This role offers flexible working arrangements with a focus on customer service, requiring attention to detail and problem-solving abilities. An opportunity to grow within a diverse and inclusive environment awaits successful applicants.