HR & Compliance Officer

Job Title: HR & Compliance Officer
Location: Hybrid (work from home and onsite as required)
Essential: Previous experience working with UK employment law and HR compliance.

We're seeking an experienced and proactive HR & Compliance Officer to take ownership of our people operations and compliance framework. In this role, you will manage recruitment, onboarding, and employee relations-primarily supporting our housekeeping and operational teams-while ensuring full compliance with employment legislation and Health & Safety requirements.

This position requires prior exposure to UK HR practices, compliance standards, and experience working within UK-based operational environments. You will act as a key link between management and staff, promoting a positive, compliant, and high-performing workplace culture. This role is ideal for someone with a hands-on HR background who thrives in a fast-paced, service-driven environment.

• Lead and coordinate recruitment campaigns for housekeeping and operational roles.

• Prepare offer letters, employment contracts, and onboarding documentation.

• Maintain accurate and confidential personnel files and the company HR database.

• Track absences, holidays, and performance reviews, ensuring records are always up to date.

• Support payroll with employee changes and data accuracy checks.

• Deliver new starter inductions and ongoing Health & Safety training.

• Maintain comprehensive training logs and ensure certifications remain valid.

• Identify training needs and arrange refresher or skills-based sessions as required.

• Support line managers through disciplinary, grievance, and performance processes.

• Advise on HR policies and ensure fair and consistent application across teams.

• Promote a positive and respectful workplace culture aligned with company values.

• Maintain and update risk assessments, COSHH records, and method statements.

• Conduct regular site audits to identify and address compliance gaps.

• Investigate, document, and follow up on workplace incidents or near misses.

• Ensure all Health & Safety and HR practices comply with legal standards.

• Familiarity with UK employment law and HR best practices.

• Solid knowledge of Health & Safety and compliance requirements (including COSHH).

• Excellent communication, interpersonal, and conflict-resolution skills.

• Highly organised with a methodical approach to documentation and process.

• Confident in liaising with employees at all levels of the organisation.

• Previous experience in a facilities, hospitality, or property services environment is advantageous.