HR & Compliance Officer
Job Description
Zeal HR (Pty) Ltd, a client in the cloud computing and technology services industry, is seeking an experienced HR & Compliance Officer to take ownership of the full HR function and ensure compliance across the business and family office. The role requires a proactive, detail oriented professional with strong communication skills and a passion for employee wellbeing, governance, and operational excellence.
Responsibilities- HR Administration & Employee Records
- Maintain and update employee personnel files, contracts, job descriptions, and confidential records
- Oversee onboarding and offboarding processes (contracts, induction, exit documentation)
- Track probation periods, contract renewals, performance review cycles, and leave balances
- Manage employee benefits (Allan Gray RA and Discovery Risk policies)
- Communicate policies, benefits, and internal updates to employees
- Recruitment & Talent Support
- Assist management with end to end recruitment coordination (ads, screening, scheduling, reference checks)
- Prepare offer letters and employment contracts in line with company standards
- Maintain talent databases for future hiring needs
- Represent the HR department in interviews
- Payroll & Benefits Administration
- Collate monthly payroll changes (new hires, terminations, overtime, deductions)
- Coordinate with payroll provider (Sage Professional / Sage One) to ensure accurate salary processing
- Administer benefits (Group RA and Discovery Risk policies)
- Reconcile payroll related data for audits and finance
- Compliance, Governance & Policy Management
- Ensure HR practices comply with labour legislation (BCEA, LRA, OHSA, POPIA)
- SARS submissions (EMP201, EMP501), compensation commissioner returns, and letter of good standing
- Draft, review, and update HR policies, SOPs, and codes of conduct across portfolio entities
- File, track and maintain statutory and compliance documentation
- Coordinate mandatory training, safety files, and workplace compliance audits
- Manage disciplinary processes in cooperation with labour attorney
- Implement and maintain SOPs, workflow procedures, and policies
- Reporting & HR Analytics
- Compile monthly HR reports for management (headcount, absenteeism, recruitment, leave)
- Maintain dashboards and spreadsheets using Office 365, Google Suite, and Sage where applicable
- Provide insights into staff turnover, absenteeism trends, compliance gaps, etc.
- Employee psychometric testing and evaluations
- Support career paths and ongoing professional development
- Engagement, Culture & Communication
- Drive staff wellness, social, and engagement initiatives
- Take responsibility for the social committee
- Facilitate internal communication and announcements
- Support management with performance management processes and KPIs
- Act as a point of contact for employee relations queries
- Run employee wellness programs & social committee
- Health & Safety (if applicable but recommended for Property/Hospitality)
- Coordinate OHS compliance (training, incident reporting, registers)
- Maintain contractor compliance files where relevant to property environments
- Assist with emergency procedures and workplace safety documentation
- General Office & Admin Support
- Support EXCO/Management with ad hoc administrative tasks
- Assist with tasks relating to the family office
- Liaise with vendors, service providers, and stakeholders when needed
- Maintain document control across Office 365 and Google Suite
- Receive and screen telephone calls, route callers, take messages, and attend to post, e mail and visitors
- Perform any other assistance as required
- Stakeholders' Relations (Internal and External)
- Responsible for monthly statutory returns
- Vet employees before loading payment, including maintaining employee bank account/payment information
- Implement Group Human Resources and business processes and policies
- Identify inefficiencies and drive continuous improvement
- Bi annual KPI employee ratings in collaboration with Line Managers
- Improve and implement internal processes and ensure employees work cohesively
- Streamline operational processes across departments
- Matric + HR related qualification
- 5 10 years' experience in a similar role
- Experience in Professional services / Accounting / Hospitality industries
- Experience with Sage/payroll packages
- SARS e filing and experience
- DOL Platform knowledge
- Full HR administration capability
- High accuracy and attention to detail
- Ability to navigate Internet based systems and programs
- Independent work and daily task management
- Advanced MS Office skills (Word, Excel, PowerPoint)
- Report formatting, tables, styles, spreadsheets, presentations
- Team player; strong stakeholder relationships
- Fast learning of new computer databases, programs and processes
- Organised, prioritise and manage priorities
- Excellent communication and telephone etiquette
- Writing skills - draft and edit letters
- Fluency in English and Afrikaans (speaking and writing)
- Stress tolerance and high pressure environment competence
- Team player; sense of urgency; multi tasking; diligence; initiative; problem solving
- Reliable, honest, efficient, client focused
- Strong time management, multiple priorities, deadlines
- Process ownership and SOP implementation
- Professional appearance & business etiquette (email, telephone)
- Working knowledge of emails, scheduling/calendar management
- Proactive, hands on approach, passion for operational and financial excellence
- Sober habits
Zeal HR (Pty) Ltd
Registration No: 2016 / 370236 / 07
Directors: C. Greeff