TRAFFIC Western Cape

Housekeeping Supervisor

The Twelve Apostles Hotel & Spa

Job Description

Housekeeping Supervisor luxury hotel What's in it for you?
  • Excellent service charge added to your salary every month.
  • Professional, award winning learning and development opportunities from day one.
  • Fantastic recommend a friend and family bonus scheme worth up to R500.
  • Enhanced paid parental
  • 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
  • Discounted accommodation rates at Red Carnation Hotels worldwide.
  • Two paid volunteering days each year, because we care about our community.
  • Access to immediate Employee Assistance Programme, because we care about our employees.
  • Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
  • Social and team building events per hotel.
  • Free meals on duty.
  • Complimentary uniform and dry-cleaning services.

We are looking for a motivated and detail-oriented Housekeeping Supervisor to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction. This is a fantastic opportunity to take the next step in your hospitality career within a professional, high-quality environment where your leadership and organisational skills will be truly valued.

Key Responsibilities of a Housekeeping Supervisor:
  • Ensure that every room is checked and updated on the Omni system as per SOP
  • Ensure that all allocated room attendants are managed to ensure that Room Attendant duties are completed and prioritized in accordance with arrival times.
  • Check hourly on allocated section of public areas ensuring that it cleaned and maintained to the Hotel standard.
  • Ensure that the storerooms are laid out and kept to the Hotel standard.
  • Ensure that all vacuum cleaners are checked and in full working order.
  • Check that linen is in a good state of repair before being utilized in a room.
  • Ensure that all maintenance issues are reported and follow-up that they are dealt with timeously.
  • All aesthetics in the room are laid out as per the Owners' standard
  • Assist with the monthly stock-take and the quarterly operating equipment count.

NB: Preference will be given to employees from the designated groups with the provisions of employment equity act, no. 55 of 1998, sisa internal recruitment policy as well as units employment equity plans.

What are we looking for?
  • Previous experience in housekeeping and team supervision.
  • Strong leadership and people management skills.
  • Excellent attention to detail.
  • Ability to train, motivate, and support team members.
  • Strong organisational and time management skills.
  • Knowledge of cleaning procedures and health & safety standards.
  • Good communication and interpersonal skills.
  • Ability to handle guest requests professionally.
  • Flexibility with shifts and working hours.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About This Role

Career insights for First-Line Supervisors of Housekeeping and Janitorial Workers positions

Salary Benchmark
$46,650/year
Source: O*NET (USD)
Key Skills for This Role
Management of Personnel Resources Coordination Monitoring Speaking Time Management
Common Technologies
Email software Microsoft Outlook Microsoft PowerPoint Facility use software Microsoft Access Microsoft Excel

This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.