Housekeeping Supervisor

Full time Kendrick Recruitment South Africa

Posted On 2026/04/30

R12k

City Northern KZN

State/Province Kwazulu-Natal

3611

Housekeeping Supervisor - Luxury All-Inclusive Safari Lodge - Northern KwaZulu-Natal

An exciting opportunity for a detail oriented and experienced Housekeeping Supervisor to join a luxury all inclusive safari lodge in Northern KwaZulu Natal. This role requires a hands on leader who ensures immaculate guest rooms, public areas, and consistent 5 star housekeeping standards in a remote bush environment.

• Supervise daily housekeeping operations across guest rooms and public areas
• Ensure all rooms are cleaned, prepared, and presented to luxury standards
• Conduct regular inspections to maintain consistency and quality
• Oversee turndown service and special guest requirements
• Lead, support, and motivate the housekeeping team
• Train staff on cleaning standards, procedures, and attention to detail
• Allocate daily tasks and manage housekeeping schedules
• Maintain discipline, teamwork, and service excellence within the department
• Monitor and control housekeeping stock, linen, and amenities
• Assist with ordering and inventory management
• Ensure proper handling, storage, and rotation of linen and supplies
• Track usage and minimise wastage across all housekeeping items
• Maintain strict hygiene and cleanliness standards throughout the lodge
• Ensure compliance with lodge SOPs and safety procedures
• Conduct regular audits of rooms and public spaces
• Report maintenance issues promptly to relevant departments
• Respond promptly to guest requests and special requirements
• Ensure guest satisfaction through attention to detail and service excellence
• Liaise with front of house and maintenance teams for seamless operations
• Maintain a discreet, professional, and guest focused presence

• Previous housekeeping supervisory experience in a lodge or hotel environment
• Strong knowledge of housekeeping procedures and standards
• Excellent attention to detail and organisational skills
• Ability to lead and manage a team effectively
• Comfortable working in a remote bush environment
• Strong communication and interpersonal skills
• Willingness to work shifts, weekends, and public holidays

• Highly organised and detail focused
• Strong leadership and team motivator
• Calm, professional, and reliable
• Guest focused with a passion for service excellence
• Hands on and proactive approach
• Strong work ethic and positive attitude