TRAFFIC
Western Cape
HOUSEKEEPING MANAGER - FRANSCHHOEK - WESTERN CAPE
Tych Business Solutions
Job Description
Main Responsibilities: 
- Daily checks on public areas, rooms and all guest facilities to uphold the highest standard of experience for our guests and enforcing the standards of cleanliness.
- Implement and maintain high standards of cleanliness, hygiene, and safety across all areas.
- Monitor the usage of equipment and consumption of stock, ensuring efficiency and minimizing waste.
- Implement and monitor processes to ensure that Housekeeping employees work in a manner that limits the risk of damage to buildings, furniture, and equipment.
- Ensure all housekeeping related guest requests and concerns are addressed promptly and effectively.
- Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff accordingly.
- Work with Department Leaders to implement practices that support the continuous development of team leaders and employees.
- Provide timely feedback and conduct probationary and performance reviews for the hotel team according to required standards.
- Enforce discipline where necessary according to the Code of Conduct.
- Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotel's standards.
- Prepare and propose the annual Housekeeping budget to Hotel Manager.
- Manage department attendance and leave balances to control staffing costs.
- Coordinate with procurement teams to source high-quality cleaning materials, linens, and guest amenities.
- Provide regular training for housekeeping staff to enhance service delivery, efficiency, and guest interaction.
- Minimum of 5 years of experience in a similar position within a 5 star luxury property
- Impeccable communication skills both written and verbal
- Must be computer literate
- Leadership experience
- Strong training skills and experience
- Effective rostering abilities
- Knowledgeable with the controlling of expenses and inventories
- Ability to remain calm and professional under pressure
- Diploma in Hospitality Management
- Valid driver's license
- High level of physical endurance
About This Role
Career insights for First-Line Supervisors of Retail Sales Workers positions
Salary Benchmark
R42,824/month
R29,904 to
R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Coordination
Critical Thinking
Common Technologies
Claris FileMaker
Microsoft Access 365
Oracle Database 23c
Final Cut Pro
YouTube
Discontinued
QuickBooks POS
UKG Dimensions
First-Line Supervisors of Retail Sales Workers Insights
Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.