Host - TSS Earnslaw & Spirit of Queenstown (Mandarin Speaking)

Step aboard two of Queenstown's most iconic vessels - the historic TSS Earnslaw and the Spirit of Queenstown - and be part of delivering unforgettable experiences for our guests.

We're looking for enthusiastic, hospitality focused Mandarin speaking Hosts to join our team and bring exceptional service to life on the water and at Walter Peak, where you'll work within the Food & Beverage Attendant team.

As a Host, you'll play a key role in the day to day running of our food and beverage service and guest experience. From welcoming guests with a warm smile (in both English and Mandarin), to setting up service areas, taking orders, serving food and drinks, and ensuring everything looks sharp and runs smoothly - your focus will be on creating memorable moments.

You'll help maintain the high standards of our dining areas and functions, and you'll be proactive in keeping spaces clean, tidy, and well stocked. Whether you're clearing tables, serving drinks, or recommending a wine that matches the food, you'll do it with confidence, care, and excellent communication across languages.

What we're looking for:

• You're already based in Queenstown and ready to start ASAP
• You have the right to work for an employer in NZ for at least 6 months
• You bring at least 1 year of hospitality experience
• You're positive, reliable, a great communicator, and love working with people from all walks of life
• You are fluent in Mandarin and English

Enjoy amazing staff perks including heavily discounted experiences across RealNZ's adventure portfolio. Bring a friend and explore the Te Anau Glowworm Caves, cruise through Doubtful and Milford Sound, go whitewater rafting, or discover the magic of Rakiura - all without breaking the bank!

Real people, real places, real experiences. Welcome to Real.

When's the best time to join the Real whānau? Now's good.

We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.

It's our workplace environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.

At RealNZ, we're committed to Equity, Diversity, and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we embrace and celebrate the unique perspectives and experiences that make our team stronger. Everyone is welcome here.

How to apply

Click Apply now to be taken to our careers page

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.