Home Loan Specialist - Eastrand

• Actively engage in prospecting potential home loan clients by leveraging lead providers (Estate Agents, Bond originators, direct to client) and direct marketing, utilizing needs analysis-based selling techniques. Facilitate the movement of existing home loans from other financial institutions to SA Home Loans or offer tailor made home finance packages accompanied by exceptional service.
• Utilize proactive and reactive prospecting methods.
• Develop a robust network through partnerships and relationship building.
• Execute referral campaigns, outdoor/Mall/Community marketing, social media, corporate presentations, wellness days.

Identify needs:

• Employ open ended questioning to understand clients' financial and emotional needs.
• Pre qualify clients by assessing their background and linking it to credit health reports and affordability.
• Identify financial challenges and offer solutions.
• Ensure proper records of leads and follow ups.

Match Product Offerings to Needs:

• Utilize extensive product knowledge to present tailored solutions.
• Explain application procedures and apply appropriate credit criteria.
• Provide upfront explanations of situations that need clarity and ensure supporting documents.

Explain Final Approval and Successful Closing:

• Clarify all terms and conditions of the final offer to client.
• Summarize benefits of the product package and all relevant conditions.

Maintain customer contact and Follow up:

• Keep clients updated throughout the process.
• Provide clear explanations to client inquiries.
• Maintain contact after client has accepted our offer and request referrals.

Applications capture and file construction:

• Complete and capture applications accurately, based on what the client requires and qualifies for.
• Compile supporting documents and ensure the file is completed and ready to process.
• Own car/transport and valid driver's license.
• 2 years of successful sales conversions.
• Experience in proactively prospecting in a pressurized sale environment.
• Marketing

Preferred Experience:

• 3 years of sales experience, preferably in home loans.
• Experience in sales within a self sourcing environment, adept at proactively generating leads.