TRAFFIC Gauteng

Head Waitstaff & Service Excellence Leader

ANEW Hotels & Resorts Pty

Job Description

A leading hotel in Gauteng, Pretoria is seeking a Head Waitron to ensure exceptional dining experiences. The successful candidate will supervise waitstaff, maintain service standards, and lead operations on the restaurant floor. Responsibilities include managing table assignments, handling VIP guests, and monitoring guest satisfaction. Ideal candidates should possess strong F&B service skills and a focus on customer satisfaction in a fast-paced environment.

About This Role

Career insights for First-Line Supervisors of Non-Retail Sales Workers positions

Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Management of Personnel Resources Monitoring Speaking Coordination
Common Technologies
Oracle Marketing Cloud Salesforce Platform Salesforce Sales Cloud YouTube Cisco Webex 8x8 Work Zoom Microsoft Dynamics 365

This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.