Head, Risk Solution Delivery & Change Management

Head, Risk Solution Delivery & Change Management

Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, 30 Baker Street

As the Head of Risk Solution Delivery & Change Management, you will be a senior leader responsible for building and operating the engine that drives our entire Risk Digital Transformation. You will lead a multi-disciplinary function to ensure that our strategic initiatives are delivered with speed, quality, and predictability, and that their benefits are fully realized through effective adoption across the organization.

You will provide strategic oversight and leadership to three distinct teams: Solution Delivery Managers who guide our agile squads; Change Specialists who manage the people-side of transformation; and the Workflow & Risk Apps Engineers who build the tools and dashboards that make our processes transparent and efficient. This is a unique leadership opportunity to shape not just what we deliver, but how we deliver it, embedding a culture of agility and continuous improvement.

Qualification:

• Bachelor's degree in Business:Technology, Engineering, or a related field;
• Relevant project and change management certifications

• 7+ years of senior-level experience in leading large-scale, complex technology and business transformation programs, ideally within the financial services or banking sector.
• Proven leadership experience managing multi-disciplinary teams, including program/project managers, change managers, and ideally, technical/engineering staff.
• Deep expertise in Agile methodologies (Scrum, Kanban) and experience with scaled agile frameworks (e.g., SAFe, LeSS) is essential.
• Demonstrable track record of successfully leading the "people side" of change, with deep expertise in organizational change management.