Head of Product

Electrum is a next-generation payment software technology company.

Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.

At Electrum, we are grounded in impact - designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together - working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe - encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams - hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.

When you join the Electrum team, you'll get to:

• Be part of the entire journey - from the spark of an idea to the final product launch.
• Grow your skills through world-class training and hands-on learning every day.
• Receive mentorship and guidance from industry leaders who are invested in your success.
• Work in a dynamic, innovative workplace where collaboration and creativity thrive.
• Tackle real-world customer challenges and see the impact of your work firsthand.
• Explore plenty of opportunities to grow your career and expand your expertise.
• Gain valuable experience in a leading FinTech environment, contributing to meaningful, high-impact projects.

This is a chance to define the future of financial services. Step into an executive product leadership role at Electrum where you will shape the vision and strategy for a high-value portfolio of enterprise-grade fintech and payment solutions. You will be challenged to apply strategic design thinking and specialised domain knowledge to solve the complex, high-stakes needs of institutional clients. Leverage advanced technologies like AI to drive market leadership, maximize long-term business value, and deliver integrated reliability in a highly regulated environment.

The Head of Product is responsible for defining and executing the product vision and strategy for a portfolio of enterprise-grade financial technology and payment solutions. This role requires a unique blend of executive product leadership, deep expertise in strategic design thinking, and specialised domain knowledge in enterprise software, both ready for sale and ready for delivery. The Head of Product will ensure the product portfolio drives market leadership, maximises long-term business value, delivers deeply integrated reliability and incorporates advanced technologies like AI to solve the complex needs of institutional clients. This role translates complex client needs and strategic goals into a cohesive, actionable product roadmap and design mandate, focusing on highly regulated, high-value enterprise software solutions.

• Lead the product strategy for Electrum's products, from initial concept validation through high-level feature definition and success metrics, ensuring adherence to compliance standards.
• Work closely with executive leadership to synchronise product strategy with business goals, R&D investment priorities, and market opportunities within the Addressable sector.
• Establish and enforce design standards, principles, and quality benchmarks that ensure a consistent, superior, and highly secure user experience across all financial applications.

• Develop and maintain the long-term, cross-product portfolio roadmap for payment and VAS solutions, prioritising initiatives based on strategic impact, market potential, and regulatory requirements.
• Oversee the product lifecycle for high-impact, strategic initiatives, ensuring successful handoff from strategic design to execution teams and managing technical architecture implications.
• Conduct continuous competitive analysis and technology forecasting specific to FinTech, banking infrastructure, and emerging payment rails (e.g., real-time payments, Central Bank Digital Currencies).

• Serve as the primary product advocate for the strategic vision, communicating effectively with internal stakeholders (Engineering, Sales, Marketing, Compliance) and external partners (banks, financial institutions).
• Drive cross-functional collaboration, ensuring alignment between product design, engineering feasibility, marketing GTM strategies, and financial/regulatory projections.
• Mentor and develop product management talent, fostering a data-informed, customer-centric, and innovation-driven environment, particularly around AI integration and security.

• Bachelor's degree in Computer Science, Engineering, Design, Business, or a related field; MBA or advanced degree preferred.

• Direct experience with digital transformation initiatives or bringing a significant new product category (e.g., a core banking system component, a global payment platform) to market.
• Proven success in a Head of Product, VP of Product, or similar senior strategic role within enterprise software.
• Extensive experience defining and managing product strategy and design in an agile development environment; Experience with large enterprise platforms like SAP or Oracle, and their application in the financial sector.
• Deep knowledge of specific financial domains (e.g., Treasury Management, Core Banking, Fraud/Risk Management, SCM in a FinServ context).

Why Join Electrum?

• We believe in a People First approach, ensuring a culture where you can thrive and make a real difference

Your Career & Culture

• Career Growth: Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career.
• Strong Teams: We keep teams small, focused, and collaborative to maximize impact.
• Transparency: We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss.
• Autonomy: We trust you. You're expected to seek out the data needed for informed decisions and manage your own time-knowing when to focus and when to recharge.
• Shared Vision: You'll have the power to shape the vision of how we build the future of financial services.

Practical Perks

1. Here's how we support our culture:

• Flexible Work: Office-first environment with flexible hours.
• Generous Leave: Starting at 20 days per year.
• Office Perks (Cape Town): Fully-stocked kitchen and daily catered lunch.
• Social Life: Regular team activities like hikes, getaways, and dinners