TRAFFIC Western Cape

Head of Emergency Unit

Mediclinic International

Job Description

MAIN PURPOSE OF JOB

To provide overall clinical leadership in the emergency centre and to be the driver for safe, patient focused clinical care by the effective development and utilisation of resources, ongoing data analysis and prioritised action plans.

KEY RESPONSIBILITY AREAS
  • Lead the clinical service delivery in the emergency centre
  • Lead, manage and mentor the emergency centre practitioners
  • Integrate data, audits and reports to develop solutions for business requirements
  • Actively participate in company strategies and projects
  • Initiate and drive emergency centre quality improvement and quality assurance initiatives to ensure safe, quality patient care is delivered at all times
  • Identify and mitigate risks in the emergency centre
REQUIRED EDUCATION

ESSENTIAL EDUCATION

MB BCh/ MB ChB and Dip PEC or MSc/ MPhil (Emergency Medicine)

DESIRED EDUCATION

MMed Emergency Medicine or MMed Family medicine (FCEM/ FCFP)

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

At least three years' experience working in an emergency centre in the private sector and at least one year supervisory or managerial experience

DESIRED EXPERIENCE

Suitable managerial and leadership involvement in the emergency medicine environment.

REQUIRED JOB SKILLS AND KNOWLEDGE
  • Health Professions Act No. 56 of 1974
  • The Charter of the Public and Private Health Sectors of the Republic of South Africa
  • The Patients' Right Charter
  • HPCSA Regulations and Guidelines on Ethical rules, regulations and policy guidelines
  • National Health Act No.61 of 2003
  • Mental Health Care Act No. 17 of 2002
  • Children's Act No. 38 of 2005
  • Children's Amendment Act No. 17 of 2022
  • Private healthcare industry knowledge
  • South African Triage Scale
  • Data management and report writing skills
  • Advanced Life Support Courses (Cardiac, Paediatric and Trauma)
  • Disaster and Major Incident Management
  • Other relevant clinical courses (e.g. Advanced airway, Ultrasound, Procedural sedation)
  • MCSA Clinical Policies and Procedures relevant to the Emergency Centre
  • Computer Literacy (Microsoft Suite)

About This Role

Career insights for Social and Community Service Managers positions

Salary Benchmark
R51,590/month
R32,429 to R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation Social Perceptiveness Active Learning Active Listening Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9 HCL Notes (formerly IBM Notes) Microsoft Excel 365 Microsoft PowerPoint 365 CRM Systems (Various) Claris FileMaker Microsoft Access 365 HCPCS (Still in use, updated annually)

Job Overview

Date Posted
13 May 2026
Location
Western Cape, South Africa

Social and Community Service Managers Insights

Median Salary (ZAR)
R51,590/month
Job Outlook
This career will grow rapidly in the next few years.

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